Business
Paying for Leagology
What happens if my card payment fails?
Stripe tries your card again for about a week, and you can keep running competitions while it does. Change your card on your billing page.
Stripe, who handle our payments, will email you and try your card again over about a week. You can keep running competitions as normal while it does.
Your billing page will say the payment didn't go through. Press invoices & payment method to change your card.
If Stripe gives up, your plan stops. You can't start new competitions, and new matches won't count towards players' points, until you start the plan again from your billing page. A competition that's already running carries on as normal.
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