LEAGOLOGY

Can I cancel Leagology while a card payment is failing?

Yes. Your billing page still has cancel subscription while it says payment failed. Only the owner can press it.

Yes. Open your billing page (in your dashboard, your page, then plan; on a phone, Your plan). It says payment failed, and cancel subscription is still there underneath. Press it.

Only the owner can do this.

What happens next

  • Your plan won't carry on into another month.
  • While Stripe, who handle our payments, is still trying your card, your tournaments keep running as normal, for up to 8 days from the first failed payment.
  • If the card never goes through, your plan stops at the end of those 8 days, even if your month would have run longer.

Want to stay instead? Press invoices & payment method and change your card.

See what happens if my card payment fails?

Next I own a venue on Leagology. Why can't I deactivate my profile? ›

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